No: TSB-08-42A-013
DATE: July, 2008
MODEL:
2008 Outlander
2008-09 Lancer
2008 Lancer Evolution
Affected vehicles built prior to May, 2008.
Problem:
Some customers of affected vehicles may complain they are unable to operate the Keyless Operation System (K.O.S.) using the F.A.S.T. key feature.
The F.A.S.T. key (fob) may have lost its programming due to data in its memory being erased by electrical interference from a device such as a mobile phone. This can occur if the two devices are kept in close proximity to each other.
Should you confirm the condition, replace both of the customer's F.A.S.T. keys with improved parts that will reduce the possibility of accidental erasure of coded data due to electrical interference.
Solution:
REPAIR PROCEDURE
The following conditions must be confirmed in an environment that is free from interference from electronic accessories, mobile phones, or facilities emitting strong electrical signals that could affect K.O.S. communication.
* You are unable to turn the ignition knob from the "Lock" position. Also, "Missing Key" is displayed on the MID screen when trying to turn the ignition knob.
* Generally, no DTCs will be stored in the PCM, however, DTC B1A08, B1A09, B1A0A or B1A0B may be stored in some occasions. If DTCs other than these are stored in PCM memory, do not continue with this TSB. Diagnose and repair per the service manual.
Replace the F.A.S.T. keys with an improved part if your evaluation confirms BOTH of these conditions. Refer to the service manual or the AESP (Advanced Electrical Service Procedures) study manual and use the MUT-III to register the new F.A.S.T. keys to the vehicle. Remember to register RKE functions for the new keys as well.
Customers should be reminded that the emergency key stored in the F.A.S.T. key can be used to start the vehicle when the K.O.S. system is not functioning. Dealers should advise customers to to review their owner's manual for instructions to prevent unnecessary towing in the future. See below.
PART INFORMATION
Use the Genuine Mitsubishi Parts listed below.
Part # Description Quantity
8637A228: Key, Keyless Operation Blank - Lancer/Lancer Evolution: 2
8637A316: Key, Keyless Operation Blank - Outlander: 2
!!IMPORTANT!! Replacement F.A.S.T. key blanks DO NOT include the emergency key. Transfer the customer's emergency keys to the new F.A.S.T. keys.
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. Repairs should be performed on a complaint basis only. If an affected vehicle is observed with the described condition, diagnose the condition, repair as described in this bulletin and submit a normal warranty claim using the following information.
Replacement of Two (2) F.A.S.T. Keys
Nature Code: 02A
Cause Code: 270
Labor Operation No. 42871710
Time Allowance: 0.3 hr.
Warranty Coverage: 5 years / 60,000 miles, New Vehicle Limited Warranty
Special Warranty Information: Normal warranty procedures apply.
NOTE: This condition will only occur when the F.A.S.T. key has been in the close proximity of certain devices that emit strong electrical signals. DO NOT replace the transmitter unless the conditions outlined in the Repair Procedure can be confirmed. Warranty claims for the replacement of F.A.S.T. keys that are determined to be "No Fault Found" are subject to chargeback.
